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PRIVACY POLICY

Information regarding Cars The Better Ways Privacy Practices
This document describes Cars The Better Ways policy regarding standard information collected in normal web site usage as well as information you provide when you visit our web site. The amount and type of information received depends on how you use our site.

Text Messages and Other Communications to a Telephone:
You authorize us to contact you, including by sending text messages directly or through a conduit text messaging service and other communications to a cell phone using an automatic telephone dialing system or an artificial or prerecorded voice message, at any number you provide. You acknowledge that any text messages or prerecorded messages sent by us may contain sales or marketing content. You may revoke your consent for us to contact you at a specified telephone number by communicating your revocation to us through any reasonable means.
 
2) SMS Terms & Conditions

1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
 
2- Types of SMS Communications:
If you have consented to receive text messages from Cars The Better Way, you may receive messages related to the following:
  • Appointment reminders
  • Follow-up messages
  • Promotions or offers (if applicable)
Example: "Hello, this is a friendly reminder of your upcoming appointment with [Car Dealership Name] from Cars The Better at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [5 or more] SMS messages per week related to your [appointments/billing, etc.].

4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
You may opt-in to receive SMS messages from Cars The Better Way in the following ways:​
  • By submitting an online form

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (813) 725-1738
Additional Options:
  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
 
8- Standard Messaging Disclosures:
  • Message and data rates may apply.
  • You can opt-out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
  • Message frequency may vary

Normal Web Site Usage:
During normal web site usage, we do not collect or store personally identifiable information such as name, mailing address, e-mail address, phone number, or social security number. You can visit Cars the Better Way’s web site to read product, company, and other information. The only information we collect and store during normal web site usage is the name of your Internet service provider, the web site you last visited, the pages you request, and the date and time of those requests. We collect this information to generate statistics and measure site activity to improve the usefulness of customer visits. This information is shared only within Cars the Better Way.

Collection of Personal Information:
At times, particularly when you use one of our on-line services (i.e., new-car buying, used-car buying, Cars the Better Way’s on-line credit application, etc.) Cars the Better Way may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to fill out any one of these forms. If you choose to use one of these on-line services, however, Cars the Better Way may require that you provide information, which may include your name, mailing address, e-mail address, social security number or other personally identifying information. When you submit personal information to Cars the Better Way, you understand and agree that Cars the Better Way may access, store, and utilize your customer profile information. We may share information about your personal information with reputable credit reporting agencies as authorized under federal and state laws, but only as lawfully permitted or required. We collect this information for a variety of reasons, including but not limited to informing you of special offers, and other products and services from Cars the Better Way. 

While we have not done so at this time, in the future we may contract with other reputable companies in our efforts to offer you additional attractive products and services. If you do not want the information you provide to Cars the Better Way to be shared with other companies, please indicate this preference when you provide the information to Cars the Better Way in the comments section. Of course, we will honor your request.
Cars the Better Way’s privacy practices are designed to provide a high level of protection for your personal information and our computer systems.

Interest-Based/Online Behavioral Advertising:
On some pages of our site we may allow third-party advertising partners to set web tracking tools (e.g., cookies and web beacons) to collect anonymous, non-personally identifiable information regarding your activities on those pages (e.g., your IP address, page(s) visited, time of day). We may also share such information we have collected with third-party advertising partners. These advertising partners may use this information (and similar information collected from other websites) for purposes of delivering future targeted advertisements to you when you visit other sites within their networks. This practice is commonly referred to as "interest-based advertising" or "online behavioral advertising."
A "cookie" is a small text file or text identifier placed on your computer to assist us in providing customized services. We use cookies to provide you with a convenience feature to save you time and provide a more personalized experience on our site. For example, you may log on once during a visit and will be able to access multiple servers without having to log on again and again. We also use the information for internal research on our user's demographics, interests, and behavior to better understand our visitor's preferences. We may use cookies provided by Google . You have the ability to accept or decline cookies. 
CCPA

INFORMATION COLLECTED
We collect the following categories of information from and about you:
· Contact information, such as name, postal address, email address, and phone number.
· Information regarding your lease or finance terms and monthly payment amounts, that we may obtain from third-party sources.
· Information regarding the mileage on your vehicle, which is collected when you bring your vehicle to our dealership’s service department, or that we may obtain from third-party sources.
· Geolocation information.
· Online identifiers, such as username and IP address.
· Usage information, such as how you and your device interact with our website (e.g., the pages you visit or the search terms you enter).
· Other information, such as your car preferences, or information regarding your potential trade-in vehicle, that you provide or that we may obtain from third-party sources.

COOKIES
We, and third parties we allow, use cookies and other similar technologies. Cookies are small text files placed on your device that uniquely identify your device and which a website can transfer to a consumer’s hard drive to keep records of his or her visit to a website. We, or third parties, may use session cookies or persistent cookies. Session cookies only last for the specific duration of your visit and are deleted when you close your browser. Persistent cookies remain on your device’s hard drive until you delete them or they expire. Different cookies are used to perform different functions, which are explained below:

· Essential. Some cookies are essential in order to enable you to move around our website and use its features, such as accessing secure areas of our website. Without these cookies, we cannot enable appropriate content based on the type of device you are using.

· Analytics. We use Google Analytics to measure how you interact with our website and to improve your user experience. To learn more about Google Analytics privacy practices and opt-out mechanisms, please visit the Google Analytics Security and Privacy Principles page at https://support.google.com/analytics/answer/6004245?hl=en. Google also provides a complete privacy policy and instructions on opting-out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
 
· Targeted Advertising. We use cookies to compile information on our users interaction with our website. We use this information to serve ads to you off of our website.

There are several ways to manage cookies. You can control the use of cookies at the browser level, by instructing your browser to accept cookies, disable cookies or notify you when receiving a new cookie. Please note that if you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. The Network Advertising Initiative also offers a means to opt-out of a number of advertising cookies. Please visit www.networkadvertising.org to learn more. Note that opting-out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted-out will no longer deliver ads tailored to your preferences and usage patterns.

USE OF INFORMATION COLLECTED
We use the information we collect from you for the following purposes:
· To provide our Services.
· To send you marketing communications.
· To respond to your requests and inquiries.
· To improve user experiences by making our website easier to use and navigate.
· For other legitimate business purposes.

SHARING AND DISCLOSURE OF INFORMATION
We may share or disclose your information to the following categories of third parties and for the following reasons:
  • To third-party service providers, agents or independent contractors who help us maintain our Services and provide other administrative services to us.
  • To unaffiliated third parties whose products and/or services we believe might be of interest to you.
  • We may share your personal information in the course of any reorganization process including, but not limited to, mergers, acquisitions, and sales of all or substantially all of our assets.
  • We may disclose your personal information to law enforcement, government agencies, and other related third parties, in order to comply with the law, enforce our policies, or protect our or others’ rights, property or safety.
  •  SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

If you would like to see your personal information collected, delete your personal information from our records, opt out of the sale of your personal information or have any questions concerning your personal information please email info@carsthebetterway.com and one of our representatives will reach out to you.

We reserve the right to change our Privacy Policy. A revised Privacy Policy will only apply to data collected subsequent to its effective date. Any revisions will be posted at least 10 days prior to its effective date.
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